Review of “HTC touch phone”. HTC Touch problems
Positive: 1. Great sleek design: You never get these kinds of compact sleek pocket pc phones from any other vendor (at least in India). Comparable models from other vendors (HP, Nokia….) can not even come closer to the compact, light weight, stunning design of HTC touch.
2. Innovative touch interface: You can access majority of the phone feature from innovative 3D cube touch screen (see below, touch cube in action). Nice feature to ’show off’ to your friends.
3. Home screen: This is not big deal though, but still the default home screen from HTC touch is better than default home screen of other comparable models.
Negative:
1. It is slow: Most of the time the phone responds very slowly. After initial days of excitement, HTC touch really sucks. System memory capacity is very very low and that may be the reason for response speed!!!.
2. It hangs very often: It hangs simply during many operations (you make a call but you may not be able to cut the call, the phone will be in dialing mode forever…. need to remove the battery to bring it back to working condition… again the same story continues in almost all the applications.)
3. Weak Signal reception: Some time when you try to make urgent a call, your phone never makes that call, and simply will say ‘not enough signal strength available’. This is fine still fine but worst part is, most of the time you never receive any call (But your caller will be hearing ringing tone but your phone never show any sign of incoming call) I received so many complaints from my friends i didn’t picked up their call, but actually my phone never received the call, not even missed call notification.
4. Camera may not work: Your HTC touch phone never comes as handy whenever u wants to take a quick snap. Most of the times you get a message ‘not enough memory, close some running application to continue’ even if you don’t have any other application running. Only way to make the camera work is reboot the phone.
5. Poor support from HTC: I send few mails to their customer care about these problems via email but still waiting for their response (almost 15 days over). I called their support desk; the person who picked up the phone never understood my simple explanation of the above problems and my multiple attempts to contact them always failed.
My recommendation: I will not by any HTC phone again blindly. The credibility is lost, and it reminds me how important to go with well established brand for any new purchases (at least for the phones).
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